Terms of service

Effective date: 17 April 2026.

These Terms of Service ("Terms") govern your access to and use of Teamleave's website, applications, and related services (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms.

Eligibility and authority. You must be legally capable of entering into a binding agreement to use the Services. If you use the Services on behalf of a company or other entity, you represent and warrant that you are authorised to bind that entity to these Terms.

Accounts and security. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate and complete information and to notify us promptly of any unauthorised access or suspected security incident.

Use of the Services. You may use the Services only in compliance with applicable law and these Terms. You must not, and must not permit others to: (a) access data or systems without authorisation, (b) interfere with service integrity or performance, (c) attempt to reverse engineer or circumvent security controls, (d) upload malicious code, or (e) use the Services for unlawful, harmful, or fraudulent activity.

Organisation data and permissions. Workspace owners and authorised administrators are responsible for assigning user access and permissions within their workspace. You acknowledge that administrators may access, manage, and remove workspace data and accounts as part of legitimate administration.

Fees and billing. Certain features may require a paid subscription. If applicable, you agree to pay all fees and applicable taxes as described at checkout or in your plan terms. Payment processing may be handled by third-party processors. Subscription terms, renewals, trial periods, and cancellation timing are governed by the plan you select and applicable checkout disclosures.

Intellectual property. Teamleave and its licensors retain all rights, title, and interest in and to the Services, including software, designs, trademarks, and related intellectual property. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable right to use the Services for your internal business purposes.

Feedback. If you provide suggestions, ideas, or feedback regarding the Services, you grant Teamleave a worldwide, royalty-free, perpetual, irrevocable licence to use and incorporate that feedback without restriction or compensation.

Third-party services. The Services may interoperate with third-party websites, products, or services. We are not responsible for third-party services, and your use of those services is subject to their own terms and policies.

Service availability and changes. We may modify, suspend, or discontinue any part of the Services at any time, including features and functionality, with or without notice where permitted by law. We may also perform maintenance that temporarily affects availability.

Disclaimers. To the fullest extent permitted by law, the Services are provided "as is" and "as available" without warranties of any kind, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted availability.

Limitation of liability. To the fullest extent permitted by law, Teamleave and its affiliates, officers, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, goodwill, data, or business opportunity arising from or related to the Services or these Terms. Our aggregate liability for all claims relating to the Services is limited to the greater of the amounts paid by you to Teamleave for the Services in the twelve (12) months preceding the claim or one hundred U.S. dollars (USD $100).

Indemnity. To the extent permitted by law, you agree to indemnify and hold harmless Teamleave and its affiliates, officers, employees, and agents from claims, liabilities, damages, losses, and expenses arising out of your misuse of the Services, violation of these Terms, or violation of applicable law.

Termination. You may stop using the Services at any time. We may suspend or terminate access to the Services if we reasonably believe you have violated these Terms, pose a security risk, or if required by law. Provisions that by their nature should survive termination (including intellectual property, disclaimers, liability limits, indemnity, and dispute terms) will survive.

Governing terms and disputes. These Terms are governed by applicable law as determined by your contract or mandatory local law. If any provision is held unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver of our right to do so later.

Changes to these Terms. We may update these Terms from time to time. We will post the updated version with a revised effective date and, where required, provide additional notice. Continued use of the Services after an update means the updated Terms apply.